Privacy Policy

 

This privacy policy details how Love Paper Co. uses and protects any information that you give when you use this website or order direct from us.

Love Paper Co. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Love Paper Co. may change this policy from time to time and we will update this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from May 23rd 2018.

 

Contact details

You can contact us:

  • hello@lovepaper.co.uk
  • Love Paper Co. The Burrow, Tolquhon Avenue, Tarves, Ellon, Aberdeenshire, AB41 7LW

 

What information we collect

We may collect the following information:

  • Name, email address, shipping address, billing address, wedding details, guest lists and addresses
  • Other information relevant to an order.

 

What we do with the information we gather

We require this information to complete and deliver your stationery or design order.

We will keep physical samples of your designs on file for photographing, our portfolio and marketing purposes. This includes using them on social media as well as our website, Etsy, Not On The High Street and All By Mama, and displaying them at wedding fairs and events. Nothing with your address, or any of your guests addresses, will be shown on these sites or at any event or used in our sample packs.

We back up all artwork files digitally after your job is complete and before doing so personal email addresses and home addresses will be removed from all files.

 If you do not want us to use your samples for future marketing then you must let us know.

 

How long we will keep the information we gather

Your information and data will be deleted by Love Paper Co. 120 days after the final job completes. This includes any address, guest lists and wording for your stationery. All emails will be deleted within 12 months of the final job completing. Invoices will be kept for 7 years as per tax regulations and these only display your name/s.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic safeguards.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • We will not sell, distribute or lease your personal information to third parties.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998.
  • If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

 

Sharing your personal data

We may have to share your personal data with third parties when we outsource elements of our business, this may include:

  • Third parties who are used to produce some of our finished products
  • Courier companies we use to deliver our products
  • Applications and tools that we use to run our business.

We only allow such third parties to process your personal data for the specified purposes and in accordance with our instructions.

 

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Third party links

Our site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.